With the Government announcing that Auckland will be moving back to Alert Level 3 on September 22, we wanted to update you on what we are doing in order to continue looking after your needs during this time.
Health & Safety
We have continued to develop our Covid-19 response plan that, first and foremost, ensures the health and safety of our employees as well as the ability to continue to deliver and support the services you require for essential business continuity during Level 3.
With the change to alert Level 3, we are very conscious of the ongoing risk of COVID-19 to the public. As such, our staff who need to be at work to do their jobs will be practicing social distancing and any interaction with people will be on-line or contactless.
Generally, access to CSL's yard is by appointment only - contact information is available online and notices are on the entry gates. Certain areas of our yard have been barriered off to maintain the required 2 metre distance. Other areas are not permitted for couriers or transport drivers– i.e. offices, lunchrooms and toilet facilities – these are restricted for staff only.
Our yard will be fully open for container collection and drop-off from transport companies from 7:30am to 4:00pm Monday-Friday (unless pre-arranged).
However, customers requiring sales, leases and storage rentals should do so remotely by phone or email (no face-to-face sales onsite allowed).
Essential services will receive priority over non-essential services, but we are sure we can meet any requests promptly.
Our sales and admin staff will continue to work from home until the Government informs us that we may return to CSL Offices. Please contact us as normal using our regular phone numbers or email addresses.
If you are transport driver, courier service, supplier or similar, when visiting us you can rest assured that we’ve put in place strict controls and rules around sanitation and contact tracing to keep you and our staff as safe as possible.
Contact tracing is mandatory. A QR Code is available for scanning at several key locations on site. We will collect contact details from all on-site visitors in line with contact tracing guidelines. We will then store that information in a contact register.
CSL will continue to update these protocols as advised by government guidelines